Garage door questions I get every week

Yes. No trip fee, no diagnostic fee. I come out, look at the door, tell you what's wrong and what it costs. If you say no, I leave and you owe nothing.

Because every door is different and a wrong number helps nobody. I measure, then I give you one price that doesn't change.

No. Same price whenever I come.

Central San Diego, usually the same day. East County and South Bay, same or next day. North County, usually the next day, in an afternoon window. I give you a window and I call before I leave.

Seven days a week, 8 AM to 8 PM. Leave a message outside those hours and I call back first thing.

Yes, for the estimate. I want you to see what I found before I quote it.

Please don't. The door weighs 150 to 300 pounds without the spring. Leave it down, unplug the opener and call.

If one of a pair broke, the other is the same age. I recommend both and quote it both ways.

They're rated in cycles, commonly around 10,000 on a standard spring. At four cycles a day that's about seven years. Heat and an unbalanced door shorten it. More in how long springs last.

LiftMaster, all with battery backup: chain drive, belt drive, heavy-duty for big wood doors, or side-mount. The last two are special order. For garages too tight for a standard rail, Marantec.

Chamberlain, Genie, Craftsman and most others. If parts are discontinued, I'll tell you up front.

Usually the sensors or the travel limits. Sometimes the door is binding and the opener is protecting itself. See why a garage door won't close, or call.

One year on parts, 30 days on labor, in writing on your invoice.

Manufacturer warranties pass to you.

Yes to both. License CSLB #1136749, C-61/D28; look it up at cslb.ca.gov.

Sí. Le explico el problema y el precio en español, sin intermediarios. Llame al (619) 930-7869.

No. El estimado es gratis y sin cargo por visita. Si dice que no al precio, me voy y no debe nada.