What changes the price
An opener call can end with a five-minute sensor alignment or a brand-new unit on the ceiling. What decides it comes down to a handful of things. When you call me at (619) 930-7869, I'll ask about these so I bring the right parts the first time.
- Which part failedSensors, remotes and limit settings are quick. A drive gear, trolley or sprocket takes longer. A logic board is a special order, and it depends on whether the part is still made for your model. The motor itself is usually where repair stops making sense.
- Age, brand and modelParts for a recent LiftMaster or Chamberlain are easy to get. Parts for a twenty-year-old unit may be discontinued or hard to find, and that changes the math quickly.
- Drive typeChain, belt and screw drives use different parts and wear in different ways. On a new install, the type of opener is the biggest line on the quote. More on that below.
- Battery backup and Wi-FiCalifornia has required battery backup on newly installed residential openers since 2019, so any new install includes it. Wi-Fi is often built in. Extra keypads, remotes or car-button programming are separate lines.
- The door it's liftingIf the springs are weak or a roller is jammed, the opener is straining against the door. Fixing the opener without fixing the door means you'll be back where you started. I'll show you if that's the case.
The four openers I install, from basic to premium
Every new opener I put in comes with battery backup. Past that, the price mostly comes down to which of these four fits your door and your garage.
- Chain driveThe basic option. Tough and reliable, and fine for a detached garage where the noise doesn't matter. I carry these.
- Belt driveA little more than a chain drive, and much quieter. Worth it if there's a bedroom or a room above or next to the garage. I carry these too.
- Heavy-duty chain driveBuilt for big wood carriage-house doors that weigh 500 or 600 pounds. Most steel doors, even insulated ones, don't need it. Special order.
- Side-mount (jackshaft)Mounts on the wall beside the door and turns the torsion bar, so there's no rail down the middle of the ceiling. The most expensive of the four, it needs room beside the door, and it's a special order.
Why I don't quote over the phone
A humming opener could be a stripped gear, a broken spring on the door or a trolley that's come apart. A blinking light could be a dirty sensor lens or a cut wire in the wall. From the phone, those all sound the same. So I do it in three steps.
- 1DiagnoseI lift the door by hand to check balance, then work through the opener: gear, trolley, rail, sensors, limits, board, outlet and remotes.
- 2ExplainI show you the failed part and tell you, in English or Spanish, whether it's worth repairing for the age of your unit.
- 3PriceOne number before I start. If repair and replace are close, you get both prices and choose. No trip fee and no diagnostic fee if you say no.
When repairing stops making sense
My rule of thumb: repair if the unit is roughly twelve years old or younger and the fault is a replaceable part like a gear, sensor, trolley, remote or board. Replace if the motor is worn out, the board is discontinued, or the opener is old enough that it has no safety sensors.
There's a middle ground too. If you're about to put money into a ten-year-old chain drive that's loud and has no battery backup, a new belt drive might be the better spend. I'll lay out both and let you decide. I don't earn anything extra by talking you into a new unit.
Not sure which way to go?Repair or replace your openerWhat's in my estimate
Whether it's a repair or a new install, the number I give you covers the whole job.
- The part or the unitThe repair part, from the truck or special-ordered, or a new opener with battery backup.
- Setup and programmingTravel limits, force settings, sensors aligned, and your remotes and keypad programmed. On a new install, I set up the app if you want it.
- Safety testAuto-reverse tested with the door, so it stops and backs off if anything is in the way.
- Haul-away on replacementsThe old opener, rail and packaging leave with me.
- Warranty in writingOne year on parts and 30 days on labor, written on your invoice.
Red flags to watch for
Most opener problems are honest, fixable faults. Here's how to tell when a quote isn't.
- "Your opener is shot" without looking at the doorIf nobody lifted the door by hand to check the springs, they didn't diagnose it. A new opener on a door with a broken spring will fail too.
- Pressure to replace a nearly new unitAn opener a few years old with a bad sensor or remote doesn't need replacing. Ask what part failed and ask to see it.
- Turning up the force to make it closeThat's not a repair. It disables part of the safety system. The door should close at normal force once whatever is binding is fixed.
- No license number on the paperworkCalifornia contractors have to show it. Mine is CSLB #1136749, and you can look it up at cslb.ca.gov.
How to make your opener last longer
Keep the door balanced. An unbalanced door wears out opener gears fast, so have the springs and balance checked once a year on a tune-up. Please don't test it yourself by pulling the release cord. A door with a weak spring can drop.
Keep the area under the door and in front of the sensors clear, and put a surge protector on the outlet if your neighborhood gets power blips. When the battery backup starts beeping, get the battery replaced rather than unplugging it.
